Describe few case studies to analyse the impact of ICT-enabled initiatives on public systems management.

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Information and communication technologies (ICTs) are revolutionizing the way governments manage public systems. With the help of digital solutions, public institutions can improve the efficiency and effectiveness of their services, enhance communication and collaboration between different stakeholders, and promote transparency and accountability. In this article, we will examine a few case studies to analyze the impact of ICT-enabled initiatives on public systems management.

Case Study 1: Digital Health in Rwanda

Rwanda has been at the forefront of digital health innovation in Africa, with the government leveraging ICTs to improve the delivery of healthcare services across the country. One of the most successful initiatives is the use of a digital system called RapidSMS, which allows healthcare workers to collect and transmit patient data in real-time. This system has greatly improved the accuracy and speed of data collection, allowing the government to monitor disease outbreaks, track patient progress, and make more informed decisions about the allocation of resources.

Another notable initiative is the use of drones to deliver medical supplies to remote areas, which has helped to overcome the logistical challenges of delivering essential medicines to hard-to-reach communities. These initiatives have had a significant impact on the efficiency and effectiveness of Rwanda's healthcare system, improving access to care and reducing the burden on healthcare workers.

Case Study 2: E-Government in Estonia

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Degree : MASTER DEGREE PROGRAMMES
Course Name : Master of Arts in Public Administration
Course Code : MPA
Subject Name : Public Systems Management
Subject Code : MPA 13
Year : 2022 2023