Question
Describe the process of conflict and discuss the impact of conflict in organizations. Give examples
Conflict in Organizations: Understanding the Process and Impact
Conflict is an inevitable aspect of organizational life, arising from the interplay of diverse individuals, goals, and resources. It is a natural outcome of the complex interactions within any group of people working together towards common objectives. To comprehend the dynamics of conflict in organizations, one must explore its process and recognize its multifaceted impact.
1. Process of Conflict:
a. Latent Conflict:
The genesis of conflict often lies in latent issues, existing beneath the surface before manifesting overtly. These can include differences in values, goals, or resource allocation that have not yet come to the forefront.
b. Perceived Conflict:
As latent issues become apparent, individuals or groups perceive the existence of conflict. This stage involves recognizing differences or divergent interests that may hinder the achievement of individual or collective goals.
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