Consequences of poor quality control

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Consequences of poor quality control can have significant negative impacts on businesses and organizations. Here are some key consequences to consider:

1. Customer Dissatisfaction: Poor quality control leads to products or services that do not meet customer expectations or requirements. This results in dissatisfied customers who may choose to switch to competitors or spread negative word-of-mouth, damaging the company's reputation and potential future sales.

2. Decreased Customer Loyalty: When customers experience poor quality products or services, their trust and loyalty towards the company diminish. Repeat business and customer loyalty are essential for long-term success, and poor quality control can undermine these relationships, leading to customer attrition.

3. Increased Returns and Warranty Claims: Products with poor quality are more likely to experience higher return rates and warranty claims. ____________ _________ ___________ ________ ___________ ____ _______ ______ ___ _______ ___ ________ _________ __ ____.
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Degree : DIPLOMA PROGRAMMES
Course Name : Diploma in Business Process Outsourcing — Finance and Accounting
Course Code : DBPOFA
Subject Name : Order to Cash (O2C, Accounts Receivable)
Subject Code : BPOI 104
Year : 2023