Describe ‘ role play’ as a method of training list its advantages and disadvantages.

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Role playing is an active learning technique in which employees act out situations under the guidance of a trainer. In each scenario, employees take on a role and act out the scene as though it were real. For example, two people might simulate a meeting between an employee and an angry customer. The trainer and the other participants can then give feedback to the role players. This training technique can be useful, but it also has some drawbacks.

Advantage: It's Social and Communal

Role playing is a social activity. Players interact within the scenarios they’re given, which encourages individuals to come together to find solutions and to get to know how their colleagues think. Because role play training sessions have this communal atmosphere, it’s not only the trainer who can give feedback. Employees can study how their colleagues perform and provide tips or take notes.

Advantage: Prepares for Real Life

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Degree : MASTER DEGREE PROGRAMMES
Course Name : Master of Arts in Distance Education
Course Code : MADE
Subject Name : Staff Training and Development in Distance Education
Subject Code : MDE 419
Year : 2022