Discuss in detail e-Governance in smart cities.

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e-Governance in smart cities is an essential component that integrates technology, governance, and citizen engagement to create efficient, transparent, and responsive urban management systems. At its core, e-Governance refers to the use of information and communication technologies (ICT) by government bodies to provide services, disseminate information, and facilitate interactions with citizens, businesses, and other governmental agencies. In the context of smart cities, e-Governance serves as the backbone for achieving sustainability, improved service delivery, and participatory urban development. Smart cities aim to address the challenges of rapid urbanization, resource scarcity, and environmental degradation. E-Governance plays a critical role in this by enabling real-time data collection, monitoring, and analysis to optimize the functioning of urban infrastructure. Through digital platforms, governments can implement integrated urban management systems that connect traffic control, water supply, waste management, energy distribution, and public safety. For instance, smart city projects in India, such as the Smart Cities Mission, leverage e-Governance tools to monitor utilities, track energy consumption, and manage transportation networks efficiently. This integration reduces operational costs, enhances resource efficiency, and improves the quality of life for citizens. One of the fundamental aspects of e-Governance in smart cities is service delivery. Traditionally, accessing government services involved cumbersome paperwork, physical visits, and time-consuming processes. Digital platforms, mobile applications, and online portals have transformed this experience. Citizens can now pay utility bills, apply for permits, register grievances, and access government schemes seamlessly from anywhere. For example, in cities like Pune and Bengaluru, municipal corporations have implemented e-portal systems that allow residents to register complaints related to sanitation, water supply, and public infrastructure. These systems are designed with tracking mechanisms that ensure accountability, thereby enhancing trust between citizens and the government. Another critical _____ ____________ _____________ ______ ____ ____________ ____ __ __________ ____ ___________.
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Degree : MASTER DEGREE PROGRAMMES
Course Name : Master of Arts (Urban Studies)
Course Code : MAUS
Subject Name : Sustainable Development and Smart Cities
Subject Code : MEDS -048
Year : 2024 2025