IGNOU BPOI 101 SOLVED ASSIGNMENT

Ques 1.

Explain the concept of Outsourcing& its benefits in detail?

Ques 2.

Describe the various stages in an outsourcing project?

Ques 3.

Explain the concept of on shoring and off shoring with the help of example

Ques 4.

 Explain types of Industry structure of BPO industry?

Ques 5.

Compare the benefits of outsourcing to a captive setup versus a third party setup.

Ques 6.

Explain the difference between "core and non-critical" and "non-core and non-critical" processes. Give at least one example of each in a business organization.

Ques 7.

What behavioral skills are required to work in BPO industry?

Ques 8.

Differentiate between Voice & Non Voice processes in BPO Industry?

Ques 9.

What is cultural sensitization in USA & UK?

Ques 10.

What is cultural sensitization in USA & UK?

Ques 11.

Draw and define the various functions of Procure to pay.

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