What are the Basic Principles to be followed for effective communication?

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Effective communication is essential in all areas of healthcare, including geriatric care assistance. When dealing with elderly individuals, it becomes even more crucial, as they may face physical and cognitive challenges that can hinder communication. The Foundation for Geriatric Care Assistance emphasizes several basic principles for effective communication in this context:

1. Empathy and Respect: Demonstrating empathy and respect is the foundation of effective communication. Caregivers should show genuine concern for the elderly individuals they are assisting. They should actively listen, acknowledge their feelings, and validate their experiences. Treating older adults with dignity and respect enhances their trust and willingness to engage in open communication.

2. Active Listening: Active listening involves not only hearing the words spoken but also paying attention to non-verbal cues such as body language, tone of voice, and facial expressions. Caregivers should provide their full attention, maintain eye contact, and avoid interrupting. This not only ensures that the elderly person feels heard but also helps in understanding their needs and concerns.

3. Clarity and Simplicity: Older adults may have age-related hearing or cognitive impairments. Caregivers should use clear and simple language, avoiding medical jargon or complicated terminology. They should also speak at a slower pace and use gestures or visual aids when necessary to enhance comprehension.

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Degree : CERTIFICATE PROGRAMMES
Course Name : Certificate in Geriatric Care Assistance
Course Code : CGCA
Subject Name : Foundation for Geriatric Care Assistance
Subject Code : BHT 6
Year : 2023