Discuss in detail e-Governance in smart cities.

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E-Governance in smart cities is a fundamental aspect of building sustainable, transparent, and citizen-centric urban environments. As cities grow in population and complexity, the demand for efficient governance structures increases significantly. Smart cities, by definition, rely on the integration of information and communication technologies (ICT) to enhance the quality of life, optimize resources, and ensure environmental sustainability. E-Governance acts as the digital backbone that enables government systems to become more accessible, participatory, and effective, ensuring that services are delivered seamlessly to citizens while fostering accountability and efficiency. The concept of e-Governance in smart cities revolves around digitizing government functions and bringing them closer to people through online platforms, mobile applications, digital kiosks, and other ICT-enabled solutions. Unlike traditional governance models, which rely heavily on bureaucratic layers and paperwork, e-Governance simplifies administrative processes by reducing physical barriers and promoting real-time interaction between government agencies and citizens. This digital transformation ensures that governance becomes proactive rather than reactive, which is essential in the dynamic context of urban living. A key component of e-Governance in smart cities is digital service delivery. Through centralized portals and mobile applications, citizens can access essential services such as payment of utility bills, property tax, birth and death certificates, healthcare information, transport services, grievance redressal, and licenses without physically visiting government offices. This not only saves time but also reduces corruption and human errors. For instance, online property tax systems provide transparency in assessment and collection, preventing exploitation while ensuring efficiency in revenue generation. Similarly, e-health platforms link hospitals, pharmacies, and diagnostic centers with government databases, enabling easier access to medical services and records. Another important aspect is participatory governance, which e-Governance makes possible through digital platforms that allow citizens to voice their opinions and engage in decision-making. Online feedback systems, public consultations, and digital grievance portals create avenues for active citizen involvement in city planning and policy-making. In smart cities, where the emphasis is on citizen-centric development, such platforms empower people by giving them a say in shaping urban projects and services. Crowdsourcing platforms and social media integration further strengthen participatory governance by ensuring that governments remain connected with the real needs of the population. E-Governance also plays a vital role in urban planning and resource management. Smart cities deploy sensors, IoT devices, and data analytics tools to collect information about traffic, water consumption, waste management, and air quality. Through e-Governance frameworks, this data is processed and shared with both government authorities and citizens in real time. Intelligent transport systems, for example, allow commuters to plan their journeys more efficiently by providing updates on traffic congestion, public transport schedules, and alternative routes. Similarly, smart grids and water _____ ____ _____________ _____________ _____________ _________ _________ _____ ____.
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Degree : MASTER DEGREE PROGRAMMES
Course Name : Master of Arts (Urban Studies)
Course Code : MAUS
Subject Name : Sustainable Development and Smart Cities
Subject Code : MEDS -048
Year : 2024 2025