IGNOU Query
Is there any helpline number for assistance with the application process?
Commented on :
Yes, IGNOU has provided helpline numbers for assistance with the online application process:
The key helpline numbers are:
1. For all online programmes - 011-2957-2393
Students and applicants can call this number for any queries regarding admission procedures, filling the application form, uploading documents, payment options etc. for IGNOU's online programmes.
The timings for calling are:
Monday to Friday - 9:30 AM to 5:30 PM
2. For technical issues - 011-2957-2650, 011-2958-1000
If applicants face any technical problems while registering, logging in or filling the online application form, they can call these numbers. The technical team will try to resolve the issues.
The timings for calling are:
Monday to Friday - 9:30 AM to 6:00 PM
3. For fee payment issues - 011-2957-2921, 011-2957-4512
In case of problems with making the application fee payment online via credit/debit cards, net banking etc., these are the numbers to contact. The officials will try to assist applicants in completing the fee payment successfully.
The timings for calling are:
Monday to Friday - 10:00 AM to 5:00 PM
So in summary, IGNOU has dedicated helpline numbers for:
i) General queries regarding online admissions
ii) Technical issues with application form filling
iii) Issues with online payment of application fee
The officials on these helpline numbers will try to provide necessary guidance, clarify applicant's doubts and resolve any problems being faced to ensure the online application process goes smoothly. So applicants can definitely call to seek assistance during working hours.
Hope this information helps! Let me know if you have any other queries regarding IGNOU's online admission process or helpline numbers.