I had visited IGNOU headquarter maidan garhi on 8th feb to ask for 1st year marksheet. They informed me that it will take 15-20 days for 1st year marksheet but it has been more than 30 days and I have not received maeksheet till now. What should I do? Any email where I can contact them?

If you have visited the IGNOU headquarters and were informed that it would take 15-20 days for your 1st year marksheet but it has been more than 30 days and you haven't received it yet, you can take the following steps:

1. **Follow-up with IGNOU Headquarters**: Try to contact IGNOU Headquarters again either by phone or by visiting them in person. Provide them with your details and explain the situation. They should be able to provide you with an update on the status of your marksheet.

2. **Email Communication**: You can try emailing IGNOU regarding your issue. While there isn't a specific email address for marksheet related queries mentioned on their website, you can try emailing them at their general inquiry email address: stuinfo@ignou.ac.in. Make sure to include your enrollment number, name, and other relevant details in the email.

3. **Regional Centre Contact**: If you have a regional centre closer to your location, you can also try contacting them for assistance. They might be able to provide you with information or help escalate your issue to the appropriate department.

4. **Keep Records**: Make sure to keep a record of all your interactions, including dates of visits, names of the staff members you spoke to, and any reference numbers provided to you. This information might be helpful if you need to escalate your issue further.

5. **Patience and Persistence**: Sometimes, administrative processes can take longer than expected. Keep following up with IGNOU Headquarters or your regional centre patiently until the issue is resolved.

Remember to remain polite and patient while communicating with IGNOU staff, as they are there to assist you.