Distinguish between culture and climate. How culture and climate will affect productivity? Give suitable examples

Word Count : 1223

---

Culture and climate are two important concepts in organizational studies, especially in sectors like tourism where human behavior, attitudes, and values have a direct impact on service delivery and customer satisfaction. Although these terms are sometimes used interchangeably, they carry distinct meanings. Culture refers to the deeply rooted values, traditions, shared beliefs, and norms that shape the way people think and act in an organization. It is relatively stable, built over time through history, leadership style, employee interactions, and the organization’s mission. Climate, on the other hand, refers to the current atmosphere, mood, or feelings within an organization, shaped by policies, practices, leadership behavior, and day-to-day experiences of employees. While culture is long-term and ingrained, climate is temporary, perceptible, and can change quickly in response to leadership decisions or external conditions. In tourism, culture sets the foundation for how employees understand their role, how they approach guests, and how they work with one another. For example, an organization with a culture rooted in hospitality, respect, and customer orientation will naturally encourage employees to go the extra mile for guests. This cultural element becomes part of their identity and is passed down to new employees through training and socialization. Climate, however, captures the immediate sense of morale, job satisfaction, and motivation. For instance, even in an organization with a strong customer-centric culture, a negative climate could emerge if employees feel overworked, underpaid, or poorly managed, leading to a decline in service quality. The influence of culture on productivity in tourism is profound. If an organization has a culture that values teamwork, inclusivity, and service excellence, employees feel aligned with a common purpose. This alignment enhances productivity because workers are intrinsically motivated to maintain standards, ensure guest satisfaction, and innovate where necessary. For example, in a luxury resort that nurtures a culture of personalized service, employees instinctively ____________ ___________ __ __________ __________ _____ ____ _______ ___ __ _____________ ______ ________.
____ _______ __ ________ ____ ___________ ______ ________ ____ __________ __.
_____________ ______ ____ _______ ____ ___ ________ __ __________ _________ ____________ __________.
_____________ _____________ _____________ _________ ___________ _____.
____ __ __________ ________ ___ ___________ _____________ _____ ____ __________ ________ __ ______ ___.
__ ____________ _____________ _____________ ___ _____________ _____ _________ _________ ________ ____________ ____________.
____________ _______ ____ ______ _______ __ ___.
____________ _____________ ___________ ____________ _____________ ____________ ____ ____.
___________ ____________ ____ __ _____ ________ __ _____________ ________ ____________ _____ ___.
_____________ __________ ___ ______ ___________ ________ _______.
________ __ __________ ____ _______ _______ _______ ____.
__ ______ ________ __________ ___ _____________ _______ ____________ _______.
__ ____________ ______ _______ ___________ ________ ___________ _____________.
_________ ________ _________ ____________ ___________ ____ _____.
________ _____________ ________ ______ ______ __ ______ ___ _______ ____________ __ ___ _____________ _______ ___.
_______ ___ _________ _____________ ____________ ____________ __________ __ ____________ ____________.
_____ _____ ___________ ____________ _____ _______ ____ ___ _______ ____ __________ ________ ______ ________.
____ _______ ________ ___ _____________ ___________ _____________ ____ ____ __________ _____________ ___________ __ ___ ________.
___ ____ ____________ ____ _____________ _____________ ____ _____.
_____________ __________ __________ ____________ ___ __________ ________ _____________.
____ __ _____________ ________ _________ ____ ________.
___ __________ ______ ____________ ___________ _________ ______ __________ ____ _____________ _____________.
__________ _________ ____________ _______ _____ _____ _________ _______ ________.
__________ __ _________ ____________ ____________ ___ __________ ___________ ________ __________.
_______ __ _____________ ______ ______ ________ ___ ___ ____________ _____ _________ ____.
_________ _______ ____ __________ __ ___ __________ _____.
________ ___________ __ _____________ _____ _______ _________ _____.
_______ __________ ________ ____ ____________ ___________ __________ _____ ______ ___ __________ _____.
_____ __ ____ ____________ ______ _________ __ ________.
_____ _________ ______ __________ _____________ _______ ______ ____________ ___ ______ ___.
_______ ______ ___________ ________ ________ ____ _________ ____ ____ ___________ _________.
__________ ___________ ________ _______ _______ ___ _____________ ____.
________ ___________ _____________ ___ __________ ______ _______ _______ __ ___ __ _____ _____________ ____ ____________.
__ ______ ___ ___ __ ______ ____ ___ _____.
__________ _________ __ _____________ _____ _____________ _________ ______ _______ _________ __________.
__ _____________ _____ ________ ___________ __ ______ __________ _________ __________ _______ ___ ___________.
_________ ____ _____ _______ __________ __________ ____ _____________ ______ _____________ __ ____ ____________ ___________ ____.
___________ _____________ _____ _________ ___ _____________ ____ ______.
_________ ______ ____________ __ ___________ ____________ _______ _____ __________ __________.
____ __ ___ _____ ____ ___ _____ ________ ______ _____.
__________ ___ ___________ ___________ __ ___________.
________ _____________ _______ ______ ____________ ___ ____ ________ _________ _________ _______.
__ _____________ _________ _____ _____ __.
____ _____________ ______ ___________ ________ ____ _____ _____________ ____________ __________ __________ ________ ___________.
____ _______ ______ ___ ___________ _______ ____________ _______ _____________ ____ ________ _______ ___________ _______ _____________.
________ _________ __________ ________ _____________ _____________ _____________.
_____________ _________ _____________ _____________ _________ ____ _________ _____________ __________ __________ __ ______.
_____________ _________ ___________ _____ __ ___ ______ ________ _______ __ __________ _________ __ __ ______.
_____ ___________ ___ _____________ ________ __ _____________ ____________ ______ ________ __ ______ ____________.
__________ _____________ _______ __ _____ ________ ___ ____ _____ _____________ _______ ___.
______ ___________ ___ _________ _____ _______.
___ ____ ____________ __________ ____ ___ _____ _____ _______ ___________ ___________ ____ ___ _____ _____.
_______ _________ ______ _______ _____ _____ ______ __ ____________ __________ _________.
__________ _______ __ __ _____ ____________.
__ ____________ ___________ __ _______ __________ _____ ___ ____ __ ________.
___ _________ ___________ ___________ _____ _____________ _______ __________ __________ __ ____________ ________ ________.
____ ____________ ________ ____________ __________ ___________ ________ __ ________ _____________ ___________ ___________ ___ ____________ _____________.
_____________ ___________ _____________ __ _____ ____.
_____ ___________ ___________ ____ ______ ____ ____ _____ ________ _______ ____.
___________ _________ _______ _____________ ___________ ____________.
_____ ____ ______ __________ _____ ___________ _____ __ ____________ _________ _________.
_____________ __ _______ ___________ _______ ______ ______.
_______ ____________ __ ________ ______ ________ ___.
_____ ______ ___________ ________ ____________ _________ ___ _____ __________ __________.
___ ____ ____ _______ ___________ ______ _____ _______ _______.
___________ _____________ ____ _______ ______ ___________ ___ ____________ _______ ________.
__________ ______ _________ _____________ _____________ ______ ________ __ _____.
___ __ ______ ____ ___ _____________ _______ _______ __________ ___________ _______ ________ ___ _______ ______.
_____________ ___________ ___________ _______ _____ _______ ____ ____ ____ ____ ______ _________.
________ _____________ ___________ _______ __________ ____________.
_____ ____________ ___________ ____ ____ ______ _____ _________ ____________ _____ ______ ___ _________.
_________ ______ __ _____________ __________ _____ __ ____________ _______ ________.
___ ___________ ___ _____ ____________ ___________.
__________ __ ______ _____ ___ ______ ___ ____ _____________.
_____________ _____ ______ _________ _________ __________.
____ ____________ _______ ____ ___ _____________ _____ ____________ _______ ____.
_________ _________ ____________ _____________ __________ ____ ____ ___________ __ __________ _______ ______ ______ ___.
_____ _________ _______ _______ _______ _________ ___ _____ ________ ____ _____________ ________ ____________ ___.
_____ ______ _________ ___________ ____ ___________ ____________ ___ ____ ___________ ______ _____________.
_____________ __________ __________ ____________ _________ ____.
_____________ _________ ____ ______ ______ ______ __ ___ _____ __.
_____________ _________ ____________ ____ ______ ___ ____ _______ _________ _______.
_________ ___________ ____________ _____________ _______ ________ ___________ __ ________ __ _______ ___ ______ ____________.
____ __ ___ ___________ _____________ _________ ________.
________ ___________ __ ____________ ____ ____ ____________ _________ ___ _____ ___ _______.
___________ _________ ____ ____ ___________ ___ ______ ______ ____ _______.
__ __________ ___ ___________ ________ _____ ____ __________ ____________ ___ ___________ _______.
____ _____________ ___ ____ _______ ________ ________ ________ ____________ ___.
______ _____________ __________ _________ _________ __________.
____ ___ ____ _________ _____ _____________ ___________ ___________.
_____ _____ ______.
Click Here to Order Full Assignment on WhatsApp

Degree : MASTER DEGREE PROGRAMMES
Course Name : Master of Tourism and Travel Management
Course Code : MTTM
Subject Name : Management Functions and Behaviour in Tourism
Subject Code : MTTM 1
Year : 2023